There are several reasons why a computer won't turn on and often very few clues about what might be the problem. Usually, the simple fact that nothing works which isn't much to go on, and the fact that whatever is wrong about the computer could be an expensive part of your computer to replace - like the motherboard or the processor.
Don't be afraid about taking some extra precautions in reviving your computer. All you need to do is to follow the steps bellow.
Note that while applying the following steps or procedures, you must observe the LED status in each step being applied. This will provide additional information for the computer technician, should his services deemed necessary.
1. Check if the DC jack is loose or damaged within the computer. If its loose, your computer requires
service from a computer technician or someone who are an electronics professional.
4. Connect the AC Adapter into an AC outlet and to the DC jack on your computer, and then attempt to
2. Remove media from the CD/DVD drive if there's any.
3. Disconnect all the external devices that are connected to the computer
- some of the devices may include, but not limited to a network connection, a usb device, a printer, a
keyboard or a mouse.
turn on the computer manually.
- you must ensure that you are using the correct AC Adapter and not a third-party replacement
adapter.
- connect the AC Adapter directly to a wall outlet and not to a surge protector or extension cord.
- some AC Adapters has a power led indicator and can be confirmed as receiving power if the LED
is lit. If the AC Adapter is damaged, or the LED doesn't light up or continuously flickers when plugged
into a working AC outlet, the AC Adapter must be replaced.
5. Disconnect the AC Adapter, remove the battery, and then press and hold the power button or power
switch for 30 seconds. Once its done, connect the AC Adapter again, and then attempt to turn on the
computer normally without the battery installed.
- if the computer turns on without the battery, the battery is either completely drained.
- since it is totally drain and the computer is working using only step #6, you need to put the battery
back in, reconnect the AC Adapter and then charged the battery for about 24 hours.
- if the problem is still there even the battery is completely charged, then the battery is the problem
and needs to be replaced.
- if step # 5 didn't fix the problem, continue to the next step.
6. Remove any additional RAM that may had been added to the computer.
- if removing the added RAM resolves the issue, check the computer specifications to ensure the
memory modules meet the minimum requirements. If they do, the modules themselves may be
defective.
7. Finally, after applying the step #6, turn the computer on.
IMPORTANT:
The troubleshooting steps listed above should resolve your issue. If you have completed all the steps
and the problem is still not resolve, service may be required. You need to call for a professional and
certified computer technician in your area.
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